Refunds & Returns

REFUNDS

  • ALL REFUNDS OVER $100 WILL BE PAID BY CHECK.
  • CREDIT CARD REFUNDS
RETURNS
  • ALL RETURNS MUST BE ACCOMPANIED BY AN INVOICE ISSUED BY PREMIER  IMPORTERS AND IS SUBJECT TO A 10% RESTOCKING FEE
  • MATERIALS BEING RETURNED MUST BE IN GOOD CONDITION OR THEY WILL NOT BE EXCEPTED
  • THERE ARE NO RETURNS ON SHEETROCK
  • NO EXCHANGES REFUNDS OR RETURNS ON STAURDAY

DELIVERIES

  1. DELIVERY IS FREE OF CHARGE
  2. DELIVERIES ARE MADE AT THE EARLIEST BETWEEN 24 – 48 HOURS FROM THE DAY OF PURHCASE ON THE INVOICE. THERE IS NO SET TIME FOR DELIVERIES.
  3. WE DO NOT DELIVER ORDERS TO THE SECOND FLOOR OF ANY BUILDING.
  4. WE DO NOT REVERSE OUR TRUCKS TO FOUNDATIONS OR INSIDE GATED AREAS UNLESS IT IS DETERMINED BY OUR DRIVER THAT THE AREA IS SAFE TO PROCEED.
  5. WE DO NOT DELIVER ORDERS TO THE REAR OF BUILDINGS UNLESS THERE IS A CLEAR AND SAFE PATH TO THE AREA.
  6. WE DO NOT DELIVER ORDERS INSIDE HOMES FOR SECURITY REASONS.
  7. WE UNLOAD ALL ORDERS WITHIN REACH OF A REASONABLE AREA ON THE PROPERTY.